Flowstee – Service Visit Management System for Service Companies
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🔩 System for service companies

Manage service visits and faults — without chaos

Flowstee gives service and repair companies a complete history of every client, multi-visit fault handling and a mobile app for field crews.

flowstee.pl — Service visits
US-012
Kowalski Jan
Window seal leak
2 visitsIn progress
US-013
Firma ABC Sp. z o.o.
Roller blind motor failure
1 visitsScheduled
US-014
Nowak Maria
Door hinge adjustment
1 visitsDone
US-015
Wiśniewski P.
Gate remote not working
0 visitsNew

Do you recognize these problems?

Most service and repair companies struggle with the same issues.

📞
Reports lost in messages

Clients call and write everywhere. Nobody knows how many open faults are waiting.

📋
No client visit history

On every visit the crew asks from scratch — what was done, when and by whom.

📅
Don't know when crew is free

Scheduling next visits happens by phone and sticky notes. Easy to double-book.

🔁
Fault needs multiple visits

Missing parts, need to come back. No tool for managing a multi-visit fault.

📷
No documentation of repairs

Crew was there, did something — but exactly what? During client complaints you have no proof.

💰
Invoicing from memory

You don't know which visits were billed and which weren't. Something slipped through.

How Flowstee works for service companies

01
Full service history per client

Complete record of all faults and visits — what was reported, when, who worked and what was done.

02
Multi-visit faults

One fault, multiple visits. Each session has its own date, crew, notes and status.

03
Field panel on mobile

Crew sees assigned visits, marks what was done, adds photos — without calling the office.

04
Visit protocol

What was repaired, what remains, when we'll return. Documentation in the system, not in the manager's head.

Field crew app

Your crew always knows what to do

The Android service panel shows the crew their visits for the day, lets them add notes, photos and mark a fault as done — all without calling the office.

  • GPS position shared with office
  • Photos from the repair site
  • Notes: what was done, what remains
  • Mark fault done or schedule next visit
📱 Service panel — today's visits
08:30
Kowalski Jan
Kraków, Długa 4
11:00
Firma ABC
Kraków, Rynek 12
14:30
Nowak Maria
Wieliczka, Main St 7
Cennik

Prosty cennik, bez niespodzianek

Starter
99 zł
/ miesiąc · do 3 użytkowników
  • Zarządzanie zleceniami i klientami
  • Statusy i historia zleceń
  • Czat wewnętrzny zespołu
  • Support email
Najpopularniejszy
Pro
199 zł
/ miesiąc · do 15 użytkowników
  • Wszystko ze Starter
  • Planer produkcji + kiosk stanowiskowy
  • Planer usług: montaże, wywozy, usterki
  • Mapa tras i optymalizacja
  • Role i uprawnienia niestandardowe
  • Raporty dzienne + audit log
  • Powiadomienia SMS dla klientów (100/mc)
  • AI Vision — skanowanie dokumentów (30/mc)
  • Support priorytetowy
Enterprise
399 zł
/ miesiąc · nieograniczona liczba użytkowników
  • Wszystko z Pro
  • Nieograniczona liczba użytkowników
  • Production Intelligence — analityka AI
  • Pełny planer PRO (widok miesięczny, sloty, grupy transportowe)
  • SMS 500/mc · AI Vision 100/mc
  • Dostęp do REST API
  • Dedykowane wdrożenie i SLA
  • Wsparcie onsite

Ceny netto. Do każdej ceny zostanie doliczony VAT 23%.

Frequently asked questions

How is this different from the installation companies system?
Installation companies complete one-off jobs (e.g. fitting windows). Service companies handle the same clients repeatedly — one fault can require several visits, and each client's history is key. Flowstee supports both models.
Can I track a service crew in the field?
Yes. The Android service panel sends the crew's GPS position in real time. You see on the map where your crews are and when they were at a given client's site.
How does service visit documentation work?
After finishing a visit, the crew records what was done, what remains, and optionally adds photos from the repair site. Everything is saved to the fault's history and visible to the office.
Can one fault require multiple visits?
Yes. Flowstee supports multi-visit faults — each visit is a separate session with its own date, crew and protocol. You see the whole course of events in one place.
How much does it cost?
Flowstee offers several pricing plans. The first 14 days are free, no credit card required. See the pricing section on this page for details.

Explore other solutions

Flowstee works for various industries and operational models.

Ready to organize your service company?

Start a free 14-day trial. No credit card required.

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